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Institutionalizing Resiliency: How to use your COVID-19 experiences to strengthen your emergency and continuity plans

  • October 29, 2020
  • 9:30 AM - 11:00 AM
  • Zoom Webinar
  • 102


  • Nonprofit New York Members can register for free with special code

Registration is closed

Instructors: Annie Grunewald, Grunewald Consulting
Rebecca Hansen, LMSW, Senior Manager with EAD & Associates, LLC.

Annie Grunewald has supported nonprofits, government agencies and private entities in the areas of program creation and implementation, planning and training for more than 25 years.  She is an Innovator in the field of disaster human services – designing, managing and growing social services programs in the context of disaster environments, and integration of diverse and marginalized populations into all aspects of programming.

Annie has held leadership positions with the American Red Cross and the NYC Office of Emergency Management where she created the Human Services division and helped coordinate the human services recovery efforts after 9/11. As a private consultant for the past 15 years Annie has helped build emergency planning and recovery programs for social services providers, housing organizations, long term care institutions as well as large disaster response organizations.   Her clients have included: Breaking Ground, United Neighborhood Houses, Story Corps, Supportive Housing Network of New York, Catholic Charities, Archdiocese of New York, New York City Department of Health & Mental Hygiene and the American Red Cross.

Annie began her career in Arts Administration and holds a master’s degree in nonprofit management from the New School.  In the early 90’s she served as a Peace Corps Volunteer in West Africa.

Ms. Rebecca Hansen brings over 20 years’ experience as an emergency manager and social worker, and currently works as a Senior Manager with EAD & Associates, LLC in Brooklyn where her professional emphasis is the inclusion of disability and access and functional needs, mental health, and human services issues into emergency management standards, planning and practices. Rebecca has extensive experience working in the government and non-government sectors, working with smaller municipal government as well as large metropolitan agencies, with service providers such as nursing homes, supportive housing organizations, and with schools.

She has experience working on federally declared disasters in the human services sector including Hurricane Sandy, Hurricane Katrina, and the 9/11 Terrorist Attacks in NYC, as well as smaller more localized events. She has also co-authored several chapters and articles on disability and access and functional needs in emergency management. Ms. Hansen received a Bachelor’s of Arts from the University at Albany where she studied English literature, a Masters in Social Work degree from the Hunter College School of Social Work, and holds a certificate from the Harvard Global Mental Health Trauma and Recovery Program.

These past six months, organizations have tested many previous assumptions about service delivery, operating when clients and staff are facing unprecedented circumstances, and keeping an organization afloat amidst decimated funding sources.

The question for all organizations now is: How do I leverage what I learned during this pandemic at a time when the benefits of planning or the consequences of not planning are foremost on all stakeholders’ minds? 

This workshop will present a way to approach and ingrain continuity planning in an understandable way, with a focus on ensuring equity when structuring the planning process and developing related policies.  

Key Takeaways:

  • Approaching emergency and continuity planning in a way that is manageable, sustainable and addresses issues of equity
  • Understanding and incorporating key elements of continuity planning including decision-making, essential service delivery, communications and HR considerations
  • Conducting after action discussions and codifying lessons you learned during the pandemic



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